Tidio Lyro AI
AI customer service chatbot that resolves up to 70% of customer queries automatically
Tidio Lyro AI
AI customer service chatbot that resolves up to 70% of customer queries automatically
Lyro is Tidio's AI-powered customer service chatbot that uses conversational AI to automatically resolve customer support queries using a business's existing help content and knowledge base. It handles common questions about orders, returns, product information, and account issues without human involvement, escalating complex issues to human agents. Lyro learns from the support content uploaded to it and maintains context across conversations. E-commerce businesses, SaaS companies, and online retailers with high customer inquiry volume use Lyro to reduce support team workload, provide 24/7 instant responses, and improve customer satisfaction scores.
Key Features
- ✓Automated query resolution
- ✓Knowledge base learning
- ✓Human escalation
- ✓24/7 availability
- ✓E-commerce integration
Quick Info
- Category
- Customer Service
- Pricing
- Freemium
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