Freshdesk AI (Freddy)
Freshdesk's Freddy AI assistant that automates ticket resolution, suggests replies, and provides self-service via AI chatbot.
Freshdesk AI (Freddy)
Freshdesk's Freddy AI assistant that automates ticket resolution, suggests replies, and provides self-service via AI chatbot.
Freshdesk's Freddy AI assistant that automates ticket resolution, suggests replies, and provides self-service via AI chatbot.
Key Features
- ✓AI-powered ticket auto-resolution
- ✓Freddy Self Service chatbot
- ✓Agent Assist with canned response suggestions
- ✓Sentiment analysis
- ✓Article recommendations from knowledge base
Quick Info
- Category
- Customer Service
- Pricing
- Paid
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