Risotto
Slack-native AI help desk for IT and HR employee self-service
Risotto is an AI-powered IT and HR help desk that lives entirely within Slack, enabling employees to get answers to common requests without leaving the tool they're already in. It connects to your knowledge base, HRIS, ITSM, and other systems to answer questions, process requests, and escalate tickets to human agents when needed. Because it's Slack-native, Risotto has extremely high adoption rates compared to standalone help desk portals.
Key Features
- ✓Slack-native
- ✓IT help desk automation
- ✓HR self-service
- ✓Knowledge base integration
- ✓Human escalation
- ✓Ticket tracking
Quick Info
- Category
- Customer Service
- Pricing
- Paid
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