LivePerson
Conversational AI platform powering billions of customer conversations for enterprises
LivePerson
Conversational AI platform powering billions of customer conversations for enterprises
LivePerson is an enterprise conversational AI platform that connects consumers with brands through AI-powered messaging on voice, web, and SMS channels. Its Conversational Cloud uses large language models to automate resolution of common inquiries, route complex conversations to the right human agent, and analyze every interaction for quality and compliance. Major brands in banking, telecom, and retail use LivePerson to handle millions of conversations monthly.
Key Features
- ✓Enterprise conversational AI
- ✓AI-powered intent detection
- ✓Omnichannel messaging
- ✓Compliance monitoring
- ✓Agent workspace
- ✓Conversation analytics
Quick Info
- Category
- Customer Service
- Pricing
- Paid
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