Inbenta

AI platform with patented NLP for customer self-service and support

Customer ServicePaid

Inbenta is an AI customer experience platform built on a patented natural language processing engine that understands conversational language without requiring machine learning training data. Its unique lexicon-based NLP approach means Inbenta deployments can achieve high accuracy from day one without historical conversation data—a major advantage for new products and markets. Inbenta provides chatbots, semantic search, knowledge management, and e-learning modules within a single AI platform.

Key Features

• ✓Patented NLP engine
• ✓No training data required
• ✓Semantic search
• ✓Knowledge management
• ✓Chatbot platform
• ✓Multilingual