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Freshchat
AI messaging and customer engagement platform by Freshworks
Customer Support
Freshchat is Freshworks' AI-powered customer messaging and engagement platform that enables businesses to have personalized conversations across web, mobile, and social channels. Its AI features include Freddy-powered chatbots for self-service, proactive messaging campaigns, and AI-assisted agent responses. Freshchat integrates with Freshdesk to create a unified support ecosystem from first contact to ticket resolution.
Key Features
- ✓Live chat
- ✓AI chatbots
- ✓Proactive messaging
- ✓Mobile SDK
- ✓Campaign messaging
- ✓Freshdesk integration
#live-chat#customer-support#messaging#chatbot#crm
Quick Info
- Category
- Customer Support
- Pricing
- Freemium
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