Hiver

AI email helpdesk that works inside Gmail

Customer SupportFreemium

Hiver is an AI-powered email helpdesk that works directly inside Gmail, turning your inbox into a collaborative customer support tool without switching apps. It allows teams to assign, tag, and track customer emails without forwarding, leaving internal notes, and using AI to draft responses, summarize email threads, and automate routing. Hiver is ideal for teams that live in Gmail and want helpdesk capabilities without the complexity of a standalone tool.

Key Features

• ✓Gmail-native helpdesk
• ✓AI email drafts
• ✓Thread summarization
• ✓Team collaboration
• ✓Automation rules
• ✓Analytics