Userback AI

Visual feedback and bug reporting tool with AI classification

Business & MarketingFreemium

Userback is a visual feedback and bug reporting platform that lets users annotate screenshots, record short videos of issues, and submit feedback directly from any web application. Its AI features automatically classify incoming feedback by type (bug, feature request, UI issue), extract key information, assign to the right team member, and detect duplicate reports. Product and development teams use Userback to collect higher-quality feedback and triage it faster than with traditional forms.

Key Features

• ✓Visual annotation
• ✓Video feedback
• ✓AI classification
• ✓Duplicate detection
• ✓Auto-assignment
• ✓Jira and Slack integration