Talkative AI
AI-powered live chat and video for contact centers
Talkative is a customer engagement platform that combines AI chatbots with live chat, video, and co-browsing capabilities for contact centers and customer service teams. Its AI agent handles routine inquiries autonomously and escalates to a human agent with full conversation context when needed, including live video. Co-browsing allows agents to guide customers through complex processes on screen without screen sharing software, making it especially effective for financial services and technical support.
Key Features
- ✓AI + human hybrid
- ✓Video chat
- ✓Co-browsing
- ✓Live handoff with context
- ✓Contact center integration
- ✓Analytics dashboard
Quick Info
- Category
- Chatbots
- Pricing
- Paid
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