Qualtrics AI

AI-powered experience management platform for enterprise CX and EX

Business & MarketingPaid

Qualtrics AI is the artificial intelligence capability embedded throughout Qualtrics' experience management platform for customer experience (CX), employee experience (EX), product, and brand research. Its AI features include automated sentiment and intent analysis of open-ended responses, predictive models for churn and satisfaction, AI-generated action recommendations, and intelligent survey design assistance. Qualtrics processes billions of data points annually to benchmark and improve organizational performance.

Key Features

• ✓Sentiment and intent AI
• ✓Predictive churn modeling
• ✓AI action recommendations
• ✓Survey design AI
• ✓Text analytics
• ✓Role-based dashboards