Parloa

AI phone agent platform for automating contact center voice interactions

AI Customer ServicePaid

Parloa is an AI-powered voice automation platform built for contact centers, enabling businesses to deploy AI phone agents that handle inbound and outbound calls with natural, conversational speech. Unlike IVR systems, Parloa agents understand intent in free-form speech, ask clarifying questions, and take actions in backend systems to resolve calls without human intervention. Enterprise contact centers use Parloa to automate high-volume, repetitive call types while maintaining a natural caller experience.

Key Features

• ✓Voice AI agents
• ✓Inbound/outbound
• ✓Natural conversation
• ✓Backend integrations
• ✓Contact center