Narvar AI

AI post-purchase experience platform for proactive delivery updates and returns

E-commercePaid

Narvar is a post-purchase experience platform that uses AI to provide predictive delivery date estimates, proactive shipment notifications, and streamlined returns processing for e-commerce brands. Its predictive ETD model uses carrier, weather, and historical data to give shoppers accurate delivery windows, while its returns intelligence reduces return costs by providing smart return options based on the reason and value of the return. Enterprise retailers and DTC brands use Narvar to reduce customer service contacts about order status and improve NPS through proactive, accurate post-purchase communication.

Key Features

• ✓Predictive delivery dates
• ✓Proactive notifications
• ✓Returns management
• ✓Carrier intelligence
• ✓Customer NPS