Gorgias AI

AI customer support helpdesk built for e-commerce brands

Business & MarketingPaid

Gorgias is an AI-powered customer support platform purpose-built for e-commerce. It centralizes support across email, chat, social media, and SMS, with AI that auto-resolves common inquiries like order status and returns by connecting directly to Shopify, Magento, and BigCommerce data. Its AI agent handles up to 60% of tickets without human intervention.

Key Features

• ✓AI ticket auto-resolution
• ✓E-commerce platform integration
• ✓Multi-channel support inbox
• ✓Order lookup and action automation
• ✓Macro and rule automation
• ✓Revenue stats from support tickets