Front AI

AI-powered customer operations platform with shared inbox

Business & MarketingPaid

Front is a customer operations platform that brings shared inboxes, omnichannel messaging, and CRM data together in one workspace. Its AI features include reply drafting, conversation summarization, and intelligent routing. Teams handling high email or message volume use Front to collaborate on responses without forwarding or CC chaos.

Key Features

• ✓Shared inbox for team collaboration
• ✓AI reply drafting and conversation summarization
• ✓Omnichannel messaging (email, SMS, social)
• ✓CRM and order data integration in sidebar
• ✓SLA management and analytics