Emplifi

AI social media marketing and customer experience platform for brands

AI MarketingPaid

Emplifi (formerly Socialbakers) is an AI-powered social media marketing and customer experience platform that helps brands manage social content, measure performance, engage customers, and optimize influencer campaigns across all major social channels. Its AI benchmarks brand performance against industry peers, recommends optimal posting times and content types, and automates customer service responses for common social media inquiries. Marketing and customer experience teams use Emplifi to scale social media operations, prove ROI on social investments, and deliver consistent customer service across social channels.

Key Features

• ✓Social media management
• ✓AI content recommendations
• ✓Influencer analytics
• ✓Social customer care
• ✓Competitive benchmarking