Duve

AI guest experience platform for hotels with digital check-in and communication

AI Travel & HospitalityPaid

Duve is a guest experience platform for hotels and short-term rentals that uses AI to automate and personalize the pre-arrival, in-stay, and post-checkout guest journey. The platform offers mobile check-in and digital room keys, AI-powered multi-language guest messaging, upsell automation for room upgrades and ancillary services, and personalized local recommendation delivery. Hotels use Duve to reduce front desk workload by handling routine guest interactions through automated AI responses while flagging complex requests for staff attention. The platform's upsell engine uses guest profile data and stay context to offer relevant upgrades at the optimal moment in the guest journey to maximize ancillary revenue.

Key Features

• ✓Digital check-in and room keys
• ✓AI guest messaging
• ✓Upsell automation
• ✓Multi-language communication
• ✓Local recommendations