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DialSense
AI call center analytics and coaching
Customer Service AI
Analyzes call recordings to score agent performance, detect customer sentiment shifts, identify upsell opportunities, and generate coaching recommendations for call center managers.
Key Features
- ✓Call scoring
- ✓Sentiment analysis
- ✓Upsell detection
- ✓Coaching insights
#call analytics#contact center#agent coaching#customer experience
Quick Info
- Category
- Customer Service AI
- Pricing
- Paid