Crisp

Multichannel customer messaging platform with AI chatbot and shared inbox

Conversational AIFreemium

Crisp is a customer messaging platform providing a shared inbox that consolidates conversations from live chat, email, WhatsApp, Instagram, and Messenger for support teams. Its AI chatbot handles repetitive questions using a knowledge base, and team features include internal notes, conversation assignment, and canned responses. Startups and SMBs use Crisp as an affordable alternative to Intercom.

Key Features

• ✓Shared inbox
• ✓Multi-channel
• ✓AI chatbot
• ✓Internal notes
• ✓WhatsApp integration