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Aria from Virgin Media
Virgin Media's AI customer service assistant for broadband and TV support
Business & Marketing
Aria from Virgin Media
Virgin Media's AI customer service assistant for broadband and TV support
Aria is Virgin Media O2's AI-powered customer service assistant that handles broadband, TV, and mobile support queries. Built on generative AI, Aria can resolve billing questions, troubleshoot connectivity issues, manage account changes, and guide customers through self-service options—reducing contact center load while providing 24/7 instant support.
Key Features
- ✓Customer service AI
- ✓Billing support
- ✓Troubleshooting
- ✓Account management
- ✓24/7 availability
#customer-service#telecom-ai#chatbot#support-automation#virgin-media
Quick Info
- Category
- Business & Marketing
- Pricing
- Free
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