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Aisera
Agentic AI platform for enterprise IT and customer service automation
Productivity
AISera is an enterprise AI platform that provides autonomous AI agents for IT service management, customer service, and HR. Its generative AI layer sits on top of existing ITSM tools like ServiceNow and Jira Service Management, handling tier-1 ticket deflection, automated resolution, and knowledge management — reducing support costs by 50-75%.
Key Features
- ✓AI ITSM ticket deflection
- ✓Customer service automation
- ✓HR query resolution
- ✓ServiceNow and Jira integration
- ✓Generative AI responses
- ✓Analytics on automation rate
#itsm#enterprise-ai#it-automation#customer-service#agentic-ai
Quick Info
- Category
- Productivity
- Pricing
- Paid