Agentforce

Salesforce's autonomous AI agent platform for enterprise workflows

Business & MarketingPaid

Agentforce by Salesforce enables enterprises to deploy autonomous AI agents that handle complex, multi-step business processes across sales, service, marketing, and commerce. Agents can take actions across Salesforce systems and external tools with configurable guardrails. Built on the Einstein AI foundation with access to CRM data, Agentforce agents handle customer inquiries, qualify leads, and resolve cases without human involvement.

Key Features

• ✓Autonomous AI agents for enterprise
• ✓Cross-cloud workflow automation
• ✓Configurable guardrails and controls
• ✓CRM data access
• ✓Actions across 150+ systems